Breakage
It may happen anywhere: The device gets dropped or hit by another object. Screen breaks, device is unusable.
Liquid damage
The device may get wet, for example by spilling a beverage on it or dropping it into a puddle.
Short-circuit
The most common cause: A lightning strikes while the de-vice is getting charged.
Operating errors
If the device gets damaged by an operating error, our product will cover it.
Fire
Has a customer damaged the device by accident? Or has it been willfully destroyed by someone? You can stay cool.
Theft
If you take out the appropriate additional theft protection, your devices are also protected against the risk of theft.
Third party damage
If the device gets damaged or destroyed by fire (e.g. at a grill or fireplace), we will cover it.